In the last year, various crises at the local, national, and global levels have laid bare the many inequities that different groups in our society currently face. Thus, this offering’s project theme will be “reducing disparities”, where this can be broadly construed to relate to helping groups of people gain access to information, resources, support, connections, communities, opportunities, etc. that other groups may more easily access for various reasons.
Your team’s goal is to choose and then design for a group of people that currently face a disparity in access of some kind. Your team must pick a user group that you all do not consider yourself a member of; this is so that you will not rely too much on your own experiences during user research. Over the course of the quarter, your team will work on designing a system to help this group of people gain the kind of access that other groups may already have.
You should identify and consider goals and activities that are important to people. The domain could involve disparities regarding healthcare, education, money, food, fitness, technology and digital services, government and local services, social activities, mental health, safety, clothing, shelter, jobs, mentorship, and the list goes on! Activities within these domains could include reducing barriers that people currently face, directly providing access to information or resources, connecting people to other people who have those resources, forming a community among people to help each other or engage in collective action, or highlighting the disparity to people who have the ability to change it.
Here are examples of prior projects from similar courses with target groups and ideas that would be relevant under this theme:
As part of your project, you will need to define what a specific group’s needs are that your project can help support, and what activity you would like to design to help address this need. While your design may not be able to address this head on, it may be useful to consider the conditions that allowed this disparity in question to arise while conducting user research and learning from your target group. Think about how the activity you chose is currently supported via technology (or not), what doesn’t work about current ways of supporting it, and how your solution will do this better. Finally, be specific in the group you select! The specificity of addressing a particular group of people allows you to deeply think about what makes the group unique and how you would best want to support them. So, dive in and see what you can come up with!
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