John Froehlich:

The Design of Eco-Feedback Technology

Eco-feedback technology provides feedback on individual
or group behaviors with a goal of reducing environmental
impact. The history of eco-feedback extends back more
than 40 years to the origins of environmental psychology.
Despite its stated purpose, few HCI eco-feedback studies
have attempted to measure behavior change. This leads to
two overarching questions: (1) what can HCI learn from
environmental psychology and (2) what role should HCI
have in designing and evaluating eco-feedback technology?
To help answer these questions, this paper conducts a
comparative survey of eco-feedback technology, including
89 papers from environmental psychology and 44 papers
from the HCI and UbiComp literature. We also provide an
overview of predominant models of proenvironmental
behaviors and a summary of key motivation techniques to
promote this behavior.