Table of Contents
PPT Slide
Divergence of Development and Use
Mediators
Reactions to the Waterfall Development Models
Overview of Approaches
Anthropology/Ethnography
Social Science and Management Studies
Participatory Design and Activity Theory
Contextual Analysis and Design
User-Centered Design
Heuristic Evaluation and Cognitive Walkthroughs
Usability Studies, Usability Testing, Discount Usability
Usability Engineering
Formal Experiments, Design Rationale, User Modeling
When Are Different Approaches Useful?
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Author: Jonathan Grudin
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