About the CS Laboratory

The Lab's Mission Statement

The Computer Science Laboratory coordinates the acquisition, maintenance and operation of all instructional and general purpose and specialized research computing facilities for the Department of Computer Science and Engineering, and provides computing support to the faculty, students and staff of the department.

Technical Staff Organization

Lab efforts are directed by Aaron Timss.

The CS Lab group is organized into four technical divisions:

  • The Service Desk (aka "Support") - This group provides technical support for users of the departmental computing facilities, and daily routine support of the computing facilities.  If you need assistance, you can submit (and track) a Support Request. You can also contact the Service Desk (aka "Support")via email at support@cs, reach the help desk at 206-685-1224, drop by CSE260, or reference the online Lab service catalog and useful links.

  • Educational Technology - Direct technical support is provided to online educational programs and resources, as well as "lab-intensive" programs. These include CSE courses offered online, the CSE Professional Masters Program, and hardware and digital design courses. .  Staff in this group work closely with faculty members directing these educational initiatives and supporting collaborative technologies.

  • Core and Advanced Services Group - This group provides architectural design, engineering, development, consulting and operational support for the infrastructure of the department's computing environment. These services include (but are not limited to) indentity management, data center management, networking services, printing services, software and platform support and development, and specialized support of research facilities and technologies.

  • Web and Data Services Group - This group provides architectural design, engineering, development, consulting and operational support for department databases, custom web applications, the department web, and a host of research-specific database and web services.

  • Hardware Services - This group provides hardware and related services within the department, including hardware maintenance, procurement, asset management and inventory tracking, and shipping/receiving.
An organizational chart can be found HERE.
Last changed Tue, 2012-09-11 11:46