Version 1.1.1992.25711 

OPINE: Mining Product Reviews

Ana-Maria Popescu, Bao Nguyen, Oren Etzioni




OPINE is an unsupervised information extraction system which mines product review data in order to build a model of important product features, their evaluation by reviewers and their relative quality across products. First, the system automatically identifies product features, both explicit and implicit. For example, the sentence "Our room's temperature was just right" mentions the explicit feature "RoomTemperature" whereas the sentence "The hotel is ridiculously expensive" refers to the implicit feature "HotelPrice". Second, the system identifies opinions regarding product features and establishes their polarity. For example, "fantastic" is a positive opinion, whereas "disappointing" is a negative opinion. Finally, the system ranks opinions corresponding to the same feature based on their strength. For example, "great" is stronger than "almost great" which in turn is stronger than "mostly ok".

Relevant OPINE Links:

  1. Extracting Product Features and Opinions from Reviews , Ana-Maria Popescu, Oren Etzioni, Proceedings of HLT-EMNLP, 2005
  2. The OPINE demo is no longer operatoinal but here's a snap shot