
Team Photo During COVID-19
Welcome to the Paul G. Allen School of Computer Science & Engineering Undergraduate Student Services Team!
The Allen School’s Undergraduate Student Services Team (USST) is a dynamic group of professional staff members working hard to provide timely information and resources to our Allen School undergraduate and prospective students, faculty and staff. Our mission is to provide accurate, compassionate, guidance to students so they can make the most informed decision about their academic path. Please read on to get to know our staff a little better!
First, we are organized into three groups: Undergraduate Advising Team, Diversity & Access Team and Administrative Support Team. You may contact any of us via our general advising email: ugrad-adviser(at) cs (dot) washington (dot) edu
Undergraduate Student Services Team - USST
Crystal Eney
Title: Director of Student Services
Email: ceney(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: Overall USST program manager, petitions, statistics, faculty liaison, backup on BSMS, external committees
Fun Facts: At various times in my past I’ve studied Hawaiian dancing, Krav Maga, sailing, improvisational theater and was an avid Husky Marching Band member back in my ‘college days’ (Clarinets Rock!). These days family life is a bit more mellow and I’m loving hiking, camping, biking, friends and family.
Undergraduate Advising Team:
Our Allen School advisers help students plan and shape their undergraduate experience in the Allen School. In addition to assistance with tasks such as planning course schedules, troubleshooting registration issues, and planning for graduation, advisers engage in a broader dialogue with individual students to better clarify their academic and personal goals.
Jenifer Hiigli
Title: Assistant Director for Advising
Email: jenifer(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: Advising team & Undergrad Student Services Team leadership, Allen School scholarships, Allen School exchange programs, and BS/MS program advising.
Fun Facts: Thanks to my very enthusiastic toddler, I can sing every word to every Frozen song. I’m a lifelong Husky - I was born at UW Medical Center!
Maggie Morris
Title: Senior Academic Adviser
Email: maggiem(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: Lead for BSMS programs, Academic research, non-major enrollment, working with Robinson Center students, adviser for Student Advisory Council, student awards/recognition, and Greek life.
Fun Facts: I serve as the corporation board president for UW’s Sigma Kappa sorority and volunteer for UW Panhellenic. I am also an amateur historian and love uncovering local history. For example, last year I uncovered the namesake of King County’s Lake Dorothy, which had been a mystery for many decades and is now recorded officially with the US Geological Survey.
Chelsea Navarro
Title: Senior Academic Adviser
Email: crmn(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: Prospective transfer student adviser. Supports incoming transfer students and teaches CSE 390T: Transfer Seminar.
Fun Facts: I lived and worked in Austria for three and a half years and kann ein bisschen Deutsch sprechen. I was also a college radio DJ during undergrad and love getting music recommendations from students.
Expanded Bio - Chelsea
Austin Browning
Title: Senior Academic Adviser
Email: austinbr(at)cs.uw.edu
Pronouns: he/him
Key Areas of Expertise: Supervise Allen School Peer Adviser team. Manage CSE 301 Internship class. Facilitate undergrad CPT/OPT work authorization.
Fun Facts: I love traveling and have been to 10 countries across Asia, Europe, South America, and North America. I have a personal goal to visit all continents by age 40. I also love cooking and baking and am always excited to get new recipe recommendations!
Expanded Bio - Austin
Hector Rodriguez
Title: Academic Adviser
Email: hexx(at)cs.uw.edu
Pronouns: he/him
Key Areas of Expertise: TBD
Fun Facts: - I love playing guitar and other instruments and attending local shows and concerts!
I love to run and hike and am currently training to do a half marathon!
Rakeb Million
Title: Academic Adviser
Email: rmillion(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: Advise BIPOC students and the Allen School OMAD-affiliated programs' students (i.e EOP, TRIO/SSS, CAMP, Champions)
Fun Facts: I usually get questions about my last name. It is actually my father's first name. My family is from Ethiopia and naming conventions don't typically include family names, instead you are given your father's first name so the only other person in my family with the same last name as me is my sister!
Jill Louthian
Title: Academic Adviser
Email: jlouth(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: TBD
Fun Facts: I am a Seattle sports fan, a bagel and ice cream enthusiast, a skier, and a forever Husky!
Expanded Bio - Jill
Sean Whitson
Title: Academic Adviser
Email: whitss(at)cs.uw.edu
Pronouns: he/him
Key Areas of Expertise: TBD
Fun Facts: I own a Dachshund (A.K.A Weiner Dog). I love playing the guitar and being active. I tend to be phase oriented and get obsessed with whatever I am interested in at that particular time. Currently, Brazilian Jiu Jitsu (BJJ) is one of my recent obsessions. I was also a Volunteer Firefighter/EMT. As a discretion, if you like anything listed above, don’t tell me unless you want me to endlessly blabber at you.
Undergraduate Diversity & Access Team:
The mission of the Diversity & Access team is to attract and educate the next generation of outstanding computer scientists who reflect the multidimensions of diversity in Washington State and the diverse needs, backgrounds, and experiences of technology users around the world. We do this by broadening participation in computing at the K-12 level, focusing our outreach and recruitment effort on students who are underrepresented in the computing field, and ensuring that students of all backgrounds feel that they belong and can thrive in the Allen School. We build on the National Science Foundation definition of underrepresented in the computing field, which includes students who are women, African American, Hispanic, American Indian, Native Hawaiian, Native Pacific Islander, and students with different dis/ abilities. Our definition is more expansive, however, and includes but is not limited to students who have different gender identities, who identify as LGBTQ+, who are Black and Latinx, who are from different economic backgrounds, and who are first-generation college students. We also consider the intersectionality of different identity dimensions.
Chloe Dolese Mandeville
Title: Assistant Director for Diversity & Access
Email: cdolese(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: Diversity, equity, & inclusion efforts for the undergraduate program, Allen School admissions policies & practices and student affinity groups.
Fun Facts: I was on Team USA for jump rope in 2010. Additionally, I love to read! You can always find an education-related book and a fiction book in my bag!
Leslie Ikeda
Title: Senior Startup Program Manager
Email: ikedal(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: Retention initiatives and programs such as the Startup Program and CSE 390B: Building Academic Skills Through Bottom-Up Computing, and supervise the Startup Student Leads team.
Fun Facts: I was on the Bravo TV show, Top Chef Seattle Restaurant Wars episode and I met my lifelong partner (who also happens to be an Allen School alum) during our first week of college at UW.
Expanded Bio - Leslie
Jeremy Munroe
Title: Program Coordinator for Diversity & Access
Email: jmunroe(at)cs.uw.edu
Pronouns: they/them or he/him
Key Areas of Expertise: UW Youth Programs requirements, Allen School CS Education Week, CS4teachers, NCWIT AiC Seattle & Western Washington Affiliate Committee
Fun Facts: I have a BFA (Bachelor of Fine Arts) in Illustration
Expanded Bio - Jeremy
EJ Pinera
Title: Student Leadership Development Coordinator
Email: epinera(at)cs.uw.edu
Pronouns: he/him
Key Areas of Expertise: Allen School Student Groups
Fun Facts: I can be found on most music platforms (including Spotify) under the artist name Elijah James, which is what 'EJ' stands for. My goal is to become a more developed recording artist, so hopefully by the time you read this I've uploaded more songs online!
Expanded Bio - EJ
Juliet Quebatay
Title: Outreach Coordinator
Email: quebatay(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: K-12 Outreach, Allen School Ambassador Program
Fun Facts: I speak conversational Tagalog and can dance the Tinikling. I attempted to stream on Twitch and co-hosted a podcast for a year. My most played games are: PUBG, Stardew Valley, and Rainbow Six.
Expanded Bio - Juliet
Kayla Shuster
Title: Recruiter for Diversity & Access
Email: kmss82(at)cs.uw.edu
Pronouns: they/them
Key Areas of Expertise: College Access, Direct to Major Admissions, Transfer Admissions
Fun Facts: I have a service dog named Sailor and we frequently go dinghy sailing with my partner, Clayton, who is a Ph.D. candidate at UW.
Expanded Bio - Kayla
Administrative Support Team:
Our Program Operations Specialist serves as the primary individual responsible for curriculum management and coordination of filling more than 300 teaching assistant (TA) positions per quarter. This position is also the point person for all new faculty hires to get them trained up on various tools and course teaching resources. Our Student Services Assistant/Gates Center Front Office Coordinator assists all members of the USST team with various administrative tasks and runs the front desk of Gates Hall when we are operating in person.Pim Lustig
Title: Program Operations Specialist
Email: pl(at)cs.uw.edu
Pronouns: he/him
Key Areas of Expertise: Administrative course logistics, curriculum and time schedule management and TA assignments.
Fun Facts: Born the exact same day as the pro wrestling great The Undertaker (and often mistaken for him too). I am also Dual citizen with a Dutch passport!
Expanded Bio - Pim
Maude Lustig
Title: Front Desk Manager/Advising Assistant
Email: mlustig(at)cs.uw.edu
Pronouns: she/her
Key Areas of Expertise: Front Desk Manager of Gates and Academic Advising Assistant
Fun Facts: In college I had a summer internship at a theater where I wrote, directed, and performed an original one-woman show. I was also the editor of my school newspaper's Humor section!
Expanded Bio - Maude